Shipping policy

Where does Saefit ship?

Saefit is currently available in India, we don’t ship internationally.

 

Will I receive an order confirmation?

Absolutely, once an order is placed we send order confirmation straight onto your email and whatsApp via registered email address and phone number you provided. Be sure to check your inbox—and don’t forget to take a quick peek into your spam or junk folders, just in case it landed there. We want to make sure you stay in the loop!

 

What is your current shipping and order processing timeframe?

Our team makes every effort to process and ship orders right away. Orders are typically processed in 1-4 business days. After processing of orders, shipping may vary from 2-15 business days based on region and pin code. New product releases or holidays may impact processing times.

Enjoy free delivery for orders above xxrs.  Want it sooner? We offer paid expedited shipping options for faster delivery within 2-4days business days after processing. The expedited fee option shall be available at the time of checkout.

Additional helpful information-

·         Order confirmation:  Once your order ships, we'll send you a confirmation email with tracking information so you can follow your package's journey to your doorstep.

·         Business Days: Please note that processing and delivery times refer to business days (Monday–Friday, excluding holidays).

·         Free Shipping: Valid for online orders totaling at least xxrs after discounts shipped anywhere in India.

·         Standard Shipping: Orders under xxrs are charged a flat rate of xxrs. 

·         Multiple Items: Multiple items ordered may ship separately.

 

Can I make changes or cancel my orders once placed?

We understand that plans can change, and we’re here to help. Once an order is placed, our team immediately begins processing it so we can get your items to you as quickly as possible. If you need to cancel your order or request an update, please contact us here for support, we’ll do everything we can to assist.

Please note, however, that we cannot guarantee changes or cancellations once processing has begun.

Address Changes: Because our checkout process includes fraud-prevention and address verification, we’re unable to change a full shipping address after an order is placed. We will make every effort to correct small details such as adding or updating an apartment or building number. Contact our team here for support.

 

What do I do if there is an issue with my order?

At Saefit, we are dedicated to support your wellness and recovery journey. If you are facing any issue with your order, we will help you resolve the issue to the best of our capabilities. Please reach out to our customer support team by connecting with us here. Please include your order number and a brief description of the issue. This information helps us assist you promptly and efficiently.

 

How do I track my order?

We know you're excited to receive your Saefit product(s) and we're just as excited to get it to you! Once your order ships, you’ll receive a shipping confirmation email and whatsApp message with your tracking number and a direct link to follow your package’s journey.

If you don’t see the email or need help locating your tracking information, contact us here and we’ll be happy to assist.